Do you know how field sales, customer service, and field service are similar? Even though technology has displaced a number of operational professions, AI and field employee tracking software will never be able to take these functions’ place.
Are you wondering why that is? Mostly because the field service and sales industries need human specialists.
So what do companies do when they have to handle field operations that focus on people?
Firstly, they establish a field operations team. Then, in order to streamline operations and increase profitability, organizations must spend money on field force management software.
Increasing Productivity with Field Force Management Software
The goal of field force management software is to boost field productivity and save operational time. Imagine losing ten hours a month for each executive if they devote only ten minutes less a day. The following are some ways that FFM software makes and saves money for your company:
1. Better Supervision Leads to Higher Accountability
Managers can keep track of executives’ whereabouts thanks to field force management software’s live tracking feature. The work management, attendance tracking, and thorough reporting features of FFM make monitoring simpler.
Executives and managers are both aware of all available monitoring tools. As a result, executives are responsible to their supervisors for their travel, expenditure, and task progress. Productivity increases when responsibility levels rise.
2. Executives should only participate in the field.
Field executives must stop by the office every morning before they go to work in order to handle the field team manually. This consumes time, fuel, and other resources that could be better used in productive endeavors.
Office-centric tasks like managing tasks and attendance are done on the cloud directly using of field force management software. As a result, field executives specialize in field operations only and rarely need to visit the office.
3. Automated Solutions to the Chaos
Field force management is challenging due to remote tasks, attendance, and productivity control. It can be difficult to manually allocate urgent work while yet giving consumers realistic executive ETAs.
Managers can check which qualified executive is nearby the job site using FFM software. Then, managers can assign jobs appropriately. Additionally, online productivity management eliminates paperwork and simplifies information organization.
4. For easier communication, integrate
Communication becomes crucial when the manager is in his office and his team is on the field. However, employing various channels for communication and work can be complicated and result in knowledge loss.
Chat boxes are integrated into the app by field force management software like TrackoField. Therefore, any questions the executives may have concerning their tasks can be answered directly on the mobile application.
5. Better evaluation of employee data
A wealth of knowledge and data can be found in field force management software. The software can generate outstanding reports using all the field executives’ location, task, effectiveness, performance, and attendance data.
Since the software quickly creates comprehensive performance reports for managers, they don’t need to do it manually. Additionally, because these reports are so precise, managers can see exactly how their staff is doing.
Managers may conduct effective training and foster growth by understanding the strengths, weaknesses, and productivity of their staff.
6. Better Relationships with Customers
Customers frequently request ETAs for customer service and door-to-door delivery. TrackoField provides automated ETAs for each field executive as a result. Customers appreciate and can trust a company when they receive quick, dependable, and on-time services. After all, the brand is represented to clients by the field executive!
Technology-based Field Force Management is the Way of the Future
Several facets of human functioning are being replaced by technology. However, in some areas of business and operations, humans must take the lead while technology serves as a backup.
Technology-based field force management software like TrackoField is necessary for organizations with more complex business models. Such software will undoubtedly increase field productivity and bring the firm greater benefits.